Support
Need a hand, found a bug, or have an idea? Email us and we'll get back to you.
Common questions
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. iPhone: open Settings → [your name] → Subscriptions → Mintful, or tap Manage on the Mintful paywall. Android: open the Google Play app → your profile picture → Payments & subscriptions → Subscriptions → Mintful, or tap Manage in Mintful → Profile → Subscription. Cancelling stops future renewals; you keep access until the end of the paid period.
How do I get a refund?
Refunds are handled by Apple or Google, not by us. iPhone: visit reportaproblem.apple.com, sign in, and request a refund for your Mintful purchase. Android: follow Google's Google Play refund steps.
Are the nutrition numbers exact?
They're AI estimates from photos and text — great for spotting patterns and building habits, but not a medical measurement. You can refine any estimate in the app.
Do I need a smartwatch?
No. Mintful uses Apple Health (iPhone) or Health Connect (Android) data when it's available, and works just as well with the details you enter yourself.
How do I delete my account and data?
In the app: Profile → Delete account. Without the app: see Delete your account. Details are in our Privacy Policy.
Is my data private?
Yes. Your nutrient insights are computed on your device and never uploaded, we don't sell data, and there are no ads. You can export everything you've logged anytime.